You have been informed of the fee when placing this booking.

We require a £80 deposit to secure an assessment. You will be able to pay this via Stripe   [1]

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For all assessments 

The fee is payable in 2 parts:

• £80  non-refundable deposit/ booking fee  due on booking

• Remainder of the fee 48 hours before the assessment 

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Cancellation policy 

All changes and cancellations must be notified by email  to: info@dyslexiaservices.net

Cancellation charges will be applied as follows:

• Cancellation within 14 days of a booked session - deposit only minus stripe fess 

• Cancellation 7 days before a booked session -30% of the full fee 

• Cancellation within 48 hours of a booked session = 100% of the fee.

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Rescheduling

In the case of illness or severe weather, the deposit is non-refundable, but we always do our best to reschedule although this may mean a significant wait until the next available appointment. The deposit will need to be paid again.  

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Cancellation by the Assessor  

• In the event that severe weather or any other emergency results in the cancellation of a session, the Assessor will endeavour to give clients a minimum of 24 hours’ notice* and to reschedule the assessment as soon as possible. We will refund the deposit if the new dates are not suitable 

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Privacy Policy 

• We are committed to protecting your data. Please see the privacy policy on this website.  

• Following the assessment and the compilation of the final assessment report, the test papers will be stored securely for 12 months, after which time they will be destroyed.  

•  An electronic PDF copy of your assessment report along with your background questionnaire will be held by us until a minor is 25 or 7 years if an over-18 18 is assessed.   

• Duplicate reports can be requested during this time at a fee of £20. After 7 years, we will be unable to provide a copy.