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Thank you for Booking an Assessment 

Tomorrow, you can expect an email containing crucial information regarding the assessment. This email will provide details about the assessment location, instructions on what you need to do beforehand, and a list of items to bring with you on the assessment day. Additionally, you will receive a link to complete a parent questionnaire, which is an essential part of the process.

 

Furthermore, as part of the requirements, you are kindly asked to send a questionnaire to the school. To facilitate this, please click the link provided below to download the questionnaire. Once downloaded, please forward to the class teacher or SENCO.

Terms and Conditions -SJB Assessments LTD 

You have been informed of the fee when placing this booking.

We require a £80 deposit to secure an assessment. You will be able to pay this via Stripe   [1]

For assessments costing £400 or more:  

The fee is payable in 3 parts:

  • £80 deposit due on booking

  • Assessment fee due 48 hours before the assessment 

  • Report fee due 7 days before the report is released. 

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For services less than £400 

  • £80 deposit due on booking

  • The remainder of the fee 48 hours before the assessment. 

 

Cancellation policy 

All changes and cancellations must be notified by email  to: info@dyslexiaservices.net

Cancellation charges will be applied as follows:

  • Cancellation within 14 days of a booked session - deposit only

  • Cancellation 7 days before a booked session -30% of full fee 

  • Cancellation within 48 hours of a booked session = 100% of the fee.

Rescheduling

In the case of illness or severe weather, the deposit is non-refundable, but we always do our best to reschedule although this may mean a significant wait until the next available appointment. The deposit will need to be paid again.  

Cancellation by the Assessor  

  • In the event that severe weather or any other emergency results in the cancellation of a session, the Assessor will endeavour to give clients a minimum of 24 hours’ notice* and to reschedule the assessment as soon as possible. We will refund the deposit if the new dates are not suitable 

Privacy Policy 

  • We are committed to protecting your data. Please see the privacy policy on this website.  

  • Following the assessment and the compilation of the final assessment report, the test papers will be stored securely for 12 months, after which time they will be destroyed.  

  • Your final assessment report will be held by us for 7 years along with your background questionnaire and booking form.  

  • Duplicate reports can be requested during this time at a fee of £20. After 7 years, we will be unable to provide a copy.    

  

 

 

Disclaimer of Diagnostic Guarantee 

Please be aware that despite our best efforts and expertise, we cannot provide an absolute guarantee of a definitive diagnosis. 

Timescales 

Reports can take up to 21 working days to complete.  

Requirements

A valid eye test conducted within the past 12 months is a prerequisite for the assessment.

Completion of both the parents' questionnaire and school questionnaire is mandatory prior to the assessment. Failure to provide these documents may result in the cancellation of the assessment.

We retain the right to cancel or reschedule the assessment if the aforementioned documents are not made available.  

 

[1] There is a 14 day cooling off period, after which time the deposit is non refundable[1]. If the assessment takes place within 14 days of booking the cooling off period does not apply once the work has taken place. 

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